Welcome to Avenue Sale Store! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing clothingsales-us.com, you agree to these terms. Please read them carefully to ensure a comfortable and confident shopping experience, just like our cozy loungewear and pajamas.

1. User Obligations and Responsibilities

As a user of Avenue Sale Store, you agree to:

  • Provide accurate and complete information when placing orders or contacting customer service.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy, distribute, or misuse any content from the site.
  • Ensure that you are of legal age to enter into binding contracts in your jurisdiction.
  • Be responsible for maintaining the confidentiality of your account details, if applicable.

Failure to comply may result in termination of access or legal action.

2. Product and Service Description

Avenue Sale Store specializes in comfortable and stylish apparel, including:

  • Cozy Collection, Loungewear, Maternity Clothing, Pajamas, Nightgowns, Robes, and more.
  • All products are designed for comfort and quality, with new arrivals like New Pajamas & Loungewear and New Tops.

We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur due to screen settings or product updates. If you have questions, contact us at [email protected].

3. Order and Payment Terms

When you place an order, you agree to the following:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. Weekend or holiday orders are processed the next business day.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are secured through encrypted systems.
  • Shipping:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after shipment.
    Delivery times are estimates and may vary based on location and customs. We ship globally, excluding some Asian countries and remote areas.
  • Order Changes/Cancellations: Requests must be made within 24 hours of order placement. Contact us promptly for assistance.

By completing a purchase, you confirm that all details provided are true and authorized.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Avenue Sale Store and protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may lead to legal consequences.

5. Returns, Exchanges, and Refunds

We aim for your satisfaction with every purchase. Our policy includes:

  • Return Window: 15 days from the delivery date.
  • Conditions: Items must be unworn, unwashed, and have original tags attached.
  • Process:
    1. Submit a request via email to [email protected] within 15 days.
    2. Wait for approval and a return authorization number (within 2 business days).
    3. Package items securely with the authorization number included.
    4. Ship using a trackable method to: 32 Royal Dr, Louisville, US 40214.
  • Refunds: Processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless due to our error.
  • Exchanges: Available for size or color changes, subject to stock. If unavailable, a refund will be issued.
  • Non-Returnable Items: Worn, washed, altered items, those without tags, or damaged due to misuse.

For defective items, we cover return shipping. Contact us for help.

6. Limitation of Liability

Avenue Sale Store is not liable for:

  • Delays in delivery due to customs, weather, or carrier issues beyond our control.
  • Minor variations in product color or size due to manufacturing or display differences.
  • Damages resulting from improper use or care of products.
  • Indirect damages, such as loss of profits, arising from website use or product purchases.

Our total liability is limited to the purchase price of the product in question. We comply with applicable consumer protection laws in the US and other regions we serve.

7. General Provisions

These terms are governed by the laws of the United States. If any part is found invalid, the remainder remains enforceable. We may update these terms periodically; check this page for changes. Continued use of the site constitutes acceptance of updates.

8. Contact Information

If you have questions about these Terms and Conditions, reach out to us:

  • Email: [email protected]
  • Address: 32 Royal Dr, Louisville, US 40214
  • Response Time: Within 2 business days

Thank you for choosing Avenue Sale Store. We’re dedicated to making your experience as comfortable as our clothing!

Last Updated: [Insert Date]